User Experience Design aims to optimize customer experience:
User Experience Design takes your new or existing website/computer application to a higher plane, while providing a smoother journey towards this goal: not only a more comfortable work experience, but also cost efficient.
2018 Mar - 2019 Dec
Gemeente Amsterdam
projects: My Amsterdam, public space report form (front/back)
role: User Experience Designer
domain: Local government | mediator: Spargle
2014 May - 2017 Dec
Rabobank (Utrecht)
projects: new website, direct debit consumer protection application, stock investment applications
role: User Experience Designer
domain: Finance | mediator: Headfirst
2013 Nov - 2014 Apr
RTL Nederland (Hilversum)
projects: Videoland (multi-platform video-on-demand application)
role: User Experience Designer
domain: Broadcast / Online retail | mediator: Spargle
2013 May - Sep
VU University (Amsterdam)
projects: VUnet (intranet), eHRM (SAP intergration)
role: User Experience Designer
domain: Education | mediator: Itera
2013 Feb - Apr
Malmberg (Den Bosch)
project: Licence-code distribution for educational (web-)applications for students and teachers
role: User Experience Designer
domain: Publishing / Education | mediator: - (direct)
2011 Nov - 2013 Jan
UWV Werkbedrijf (Amsterdam)
project: werk.nl
role: Lead User Experience Designer
domain: Public / Recruitment / Social security | mediator: Itera
2011 May - Nov
Belastingdienst (tax authorities, Utrecht)
project: Call centre knowledge base application
role: User Experience Designer
domain: Public / Tax | mediator: Headfirst
2010 Oct -2011 Mar
TomTom International (Amsterdam)
project: TomTom Online
role: Interim Team lead Online User Experience Design Team
domain: Consumer Electronics | mediator: - (direct)
2010 Jul - 2010 Oct
Virtual Affairs (Amsterdam)
projects: Websites (complex funnels for collective pension plans and disability insurances for insurance companies)
role: User Experience Designer
domain: (Virtual Affairs:) Internet Agency; (projects:) Insurance, Finance | mediator: - (direct)
2009 Dec - 2010 Feb
Hogeschool van Amsterdam Domein Economie & Management (Amsterdam)
project: Intranet redesign, New website for alumni
role: User Experience Designer
domain: Education | mediator: FreelanceFirm
2009 Okt - Dec
Backbase (Amsterdam)
project: Online banking web application for South African client
role: UX Designer
domain: (Backbase:) Internet Agency; (project:) Finance | mediator: Jools
2009 Aug - Sep
Workpatch (Utrecht)
project: Online matching web application for small commercial and non commercial (charity) assignments
role: User Interface Designer
domain: Charity / Startup | mediator: - (direct)
2008 Jul - 2009 May
JobsRepublic (Alkmaar)
project: Online recruitment centre Amsterdam city council (web application that facilitates the back end of the recruitment process)
role: User Interface Designer
domain: Recruitment | mediator: Computer Futures
2008 May – Jul
Edenspiekermann (design studio, Amsterdam)
projects: Wetten.nl (Dutch law site), ISIC.org
role: User Interface Designer
domain: (Edenspiekermann:) Design & Communication Agency; (project Wetten.nl :) Public, Law; (project ISIC.org:) Travel | mediator: Aquent
2008 Jan – Apr
TomTom International (Amsterdam)
projects: tomtom.com/whytomtom (sub site that communicates TomTom’s unique selling points in a playful manner), web product launches of 2 new navigation devices
roles: Project Manager, Content Specialist
domain: Consumer Electronics | mediator: Offsite
2006 Sep - 2008 Jan
Nuon (Amsterdam)
projects: Implementation of Hylo knowledge management system (large set of frequently asked questions is sophisticatedly unveiled by natural language), Mijn Nuon self service portal
role: Information Designer, User Interface Designer
domain: Energy | mediator: Informaat
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